Product Manager

Self Employed | Dec 2024 – Present

Melbourne, Australia

• AI-Driven Fitness Coach Marketplace: Designed and currently implementing a marketplace for fitness coaching, leveraging AI tools to streamline development, optimise execution speed, and enhance efficiency.
• End-to-End AI Workflow: Utilized Cline for memory banks and MCP servers, conducted parallel deep research with Perplexity, ChatGPT, and Gemini, structured a backlog using Google AI and Grok 3, and collaborated with architect and developer agents for architecture and development.
• Personal Website : Currently developing a personal website using V0, Co-pilot, and Next.js.

Product Manager Consultant

Kazhal Transportation | Apr 2024 – Present

Melbourne, Australia

• Develop and launch an innovative online air cargo booking and pricing platform, enabling seamless comparison of real-time freight rates and additional services, including packaging and customs formalities.
• Define and oversee the roadmap to ensure timely delivery within budget, meeting targeted product KPIs.

Selected Accomplishments:

• Increased the platform's user base by 20% within the first two months of launch, attracting over 2,500 unique customers.
• Enhanced customer experience by refining rate comparison and booking interface, increasing satisfaction by 30%.
• Streamlined supply chain with real-time tracking and dynamic pricing, reducing order processing times by 15%.
• Formed partnerships with over 50 global airlines, boosting transportation capacity for millions of kilograms of goods.

Product Manager (Entrepreneur in Residence)

Antler VC | Jan 2024 – May 2024

Melbourne, Australia

• Launched company offering co-ownership of holiday homes in Australia, performed market research, and designed experiments to measure customer behavior to validate effectiveness of proposed solutions.
• Led the development of a machine learning-powered product prototype, incorporating advanced vector search technologies to improve user experience and search performance.
• Engaged with key stakeholders to align product development with business strategy and priorities.
• Orchestrated user discovery, interviews, and testing to prioritize new product features.

Director of Tech and Product

APK - Cyber Security | Feb 2023 – Nov 2023

• Led business and technical teams in developing strategic contingency plans addressing critical risks, system downtime, and data inaccuracies.
• Deployed phased rollouts and integrated feature toggles to mitigate user impact during updates, maintaining a seamless operational continuity for B2G clients.
• Engineered strategic contingency plans with engineering and architecture teams to address critical risks, including system downtime and data inaccuracies, ensuring robust project resilience.

Selected Accomplishments:

• Enhanced collaboration and innovation, improving project efficiency by 20% through better communication and proactive problem-solving.
• Streamlined cross-team collaboration and increased roadmap transparency by 25%, using tools like Jira, Confluence, and Google Sheets to improve project tracking.

Business Manager

Agah Brokerage – Fintech | Jan 2022 – Feb 2023

• Managed daily product operations, collaborating with cross-functional teams including development, marketing, and sales to refine product requirements.
• Conducted brainstorming sessions and gathered stakeholder feedback, supplemented with user research to prioritize features and address customer needs.
• Developed and implemented Machine Learning enhancements for financial data products, improving the accuracy of data interpretation.

Selected Accomplishments:

• Led a customer discovery program, boosting user engagement by 40% by addressing diverse user challenges with market data.
• Worked with design and engineering teams to launch user-focused updates, increasing user engagement and product adoption.
• Engaged with customers to resolve pain points, improving user satisfaction by 40%.

Founder and Head of Product

Fullfekr - Mental Health Platform | Jul 2016 – Apr 2021

• Launched a scaled, disruptive online psychology startup, achieving rapid market penetration with 400K active users and disrupting traditional therapy models.
• Raised over $1M in funding from investors to achieve exponential growth and scaling operations to meet the increasing demand for online therapy services.

Selected Accomplishments:

• Achieved a 20% improvement in treatment outcomes and patient satisfaction rates.
• Produced and disseminated twelve in-depth articles on mental health subjects, achieving widespread media coverage and a 30% increase in public understanding and acceptance.